Get in Touch

Have questions about RenoPilot? Need help with your renovation project? Our AI assistant and expert team are here to help you succeed.

AI Assistant Available 24/7
Expert Renovation Team

Choose Your Preferred Contact Method

We offer multiple ways to get in touch. Start with our AI assistant for instant help, or contact our human experts directly.

Email Support
Most Popular
Get help with your account or technical issues

support@renopilot.ai

Within 24 hours

AI Assistant Chat
Fastest
Instant answers powered by artificial intelligence

Available in dashboard

Instant responses 24/7

Enterprise Sales
Business
Custom solutions for large organizations

enterprise@renopilot.ai

Within 4 hours

Meet Your AI Renovation Assistant

Our intelligent AI assistant is trained on renovation best practices and can help you with project planning, budget questions, timeline management, and more. Available 24/7 right in your dashboard.

Instant Responses

Get answers immediately

Smart Suggestions

Contextual help & tips

Human Escalation

Connect to experts when needed

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible. For immediate assistance, try our AI assistant available in your dashboard.

Our Office

New York

Headquarters

25 Broadway, 10th Floor

New York, NY 10004

Support Hours

Human Support Hours
Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed
HolidaysLimited Support Available
AI Assistant

Available 24/7 through your dashboard for instant help with project planning, budget questions, timeline management, and general renovation guidance. Can escalate to human support when needed.

Quick Contact

General Inquiries

hello@renopilot.ai

AI Assistant Chat

Available 24/7 in your dashboard

Headquarters

New York, NY

Frequently Asked Questions

Quick answers to common questions. Try our AI assistant first, or contact us directly if you need more help.

How does the AI assistant work?

Our AI assistant is trained on renovation best practices and RenoPilot features. It provides instant answers to questions about project planning, budgeting, timelines, and platform usage. It's available 24/7 in your dashboard and can escalate complex issues to our human support team.

When should I contact human support?

Contact human support for account-specific issues, billing questions, technical problems, or complex renovation advice that requires expert consultation. Our AI assistant can help determine when human support is needed and facilitate the handoff.

Can you help with contractor recommendations?

Yes! Our AI assistant can provide general guidance on finding contractors, and our human team maintains a network of vetted contractors in major markets. Contact us via email for personalized recommendations based on your specific project and location.

Do you offer consultation services?

Yes! Start with our AI assistant for immediate guidance on project planning and budgeting. We also offer free 15-minute consultations for new customers and comprehensive project planning sessions for Pro subscribers via email coordination.